Client Agreement
Parties
ALLPAY Information Title: Allpay Transfer Informatics and Software Inc. Headquarters Address: Kazlıçeşme Mah.Kennedy Cad Büyükyalı Istanbul K Blok No:52/110 Zeytinburnu Istanbul Trade Registry No: 444755-5 Istanbul Trade Registry Directorate Mersis No: 0055206017300001 Tax Office: Zeytiburnu Tax Identity No: 0552060173 Client Information: As per member registration. This Agreement has been concluded in a digital environment between ALLPAY Teknoloji Anonim Şirketi and the service Client who has approved this Agreement to obtain the services specified in this Agreement from ALLPAY. The CLİENT and ALLPAY shall be referred to separately as "Party" and together as "Parties".
Definitions
Unless otherwise explicitly stated in the Agreement and its annexes, the following meanings shall apply. Client: Our valued member who benefits from ALLPAY's products and services, ALLPAY: The mobile application and/or website offered and operated by us, which includes a digital wallet, Payment Provider: Organizations that have the necessary permissions in accordance with the legislation, offer payment services within the framework of these permissions and participate in the ALLPAY ecosystem, End Client: A natural or legal person who participates in the ALLPAY ecosystem to benefit from the services offered by ALLPAY and benefits from return campaigns and events, Wallet The Client-specific digital structure that the End Client owns on the ALLPAY mobile application and through which he/she performs his/her transactions, Limits: The transaction limits set by ALLPAY and accepted by the End Client in the Client Agreement, ALLPAY SMS Password: Verification messages sent by ALLPAY, ALLPAY Service Fee: Refers to the service fee for the use of the ALLPAY System. ALLPAY Transaction Summary: The transaction document generated by physical POS devices or generated by the ALLPAY software, or the slip generated by the POS device for physical POS transactions, KVKK Law No. 6698 on the Protection of Personal Data, CBRT Central Bank of the Republic of Turkey, Bank: The bank or banks that have signed a contract with Sipay or the Wallet Service Provider and provide services through ALLPAY, Card: Credit card, debit card, prepaid card or any other payment card or instrument with similar features issued by banks or other institutions authorized to issue cards, SIPAY Electronic Money System: SIPAY Payment Services, for which ALLPAY uses ALLPAY's infrastructure, Campaign: Any and all campaigns, the terms and conditions of which are determined by ALLPAY and which are directed towards specific products/services or groups of products/services or which cover all products/services in general, Data Storage: Short message, electronic mail, internet and any other similar tool or medium that allows the Client to save the information sent to him/her for the periods stipulated in the law in a way that allows the Client to access this information within a reasonable period of time in accordance with the purpose of this information and to copy it unchanged and to access this information exactly as it is, POS: The Physical POS device and/or Virtual POS devices that transfer all information on the Credit Card or the Bank and related to the transactions to the Bank, thus performing the self-control of all invalid cards that are lost, stolen, fraudulently issued and canceled due to such reasons, receiving Provision from the Bank regarding the works performed, ensuring that the information about the card and transactions is written on the sales document, VIRTUAL POS: POS of Payment Systems used in card payment and collection transactions over the Internet, Call Center: The call center that can be reached at + (90) 2129125259 which meets all kinds of support requests within the scope of the contract, Working day: Means Monday through Friday, excluding public holidays.
Subject of the Agreement:
The scope of ALLPAY Services to be provided by ALLPAY to the End Client in accordance with the Legislation and the rights and obligations of the Parties regarding these services. The Client shall share his/her Republic of Turkey Identity Number, e-mail and telephone information for the purpose of establishing a contract. Additional personal information may be requested for the use of the Campaigns under the commitment of KVKK.
Services and Terms of Use
1. ALLPAY, a Financial Technology and Next Generation Payment Systems company that provides high value-added, innovative and reliable products and solutions to its customers in Turkey and abroad, especially in Turkey, and achieves Turkey's foreign global targets in the field of Financial Technology by increasing brand awareness and making its people proud, aims to enable its Clients to easily make payments with QR Code and benefit from campaigns in its contracted merchants.
2. The Client must have an Android or iOS operating system device to use the application.
3. The Client will create an account to use the application. The security and confidentiality of information such as e-mail address and password required for registration is the responsibility of the Client. This information will not be shared with third parties. The Client accepts, declares and undertakes that the transactions carried out with the Password belonging to him/her are carried out by him/her, that the responsibility arising from these transactions belongs to him/her, that he/she cannot put forward any opposing opinion that he/she did not carry out the works and transactions carried out in this way, and that he/she cannot avoid fulfilling his/her obligations.
4. After downloading the application, the Client must declare and apply the information required for use correctly. Otherwise, ALLPAY will be authorized to take action against the Client for making false statements. This action may include deletion of the Client's membership record or judicial proceedings.
5. The Client agrees and undertakes that the Client information provided to ALLPAY belongs to the Client and that Client information that does not belong to the Client is shared with the consent of the Client. In the contrary case, ALLPAY shall not be liable for any consequences arising from the Client's transactions and actions and reserves the right to recourse to the Client for third party claims. In addition, the Client agrees that he/she consents to ALLPAY obtaining mandatory information such as bank account number, telephone number, etc. from the relevant organizations for the provision of the requested service, limited to the purpose of the contract.
6. Responsibilities of the Client; The Client shall not allow third parties to access the Wallet to be created by ALLPAY in any way and shall be personally responsible for ensuring its security. The Client also agrees that he/she will not disclose any information such as his/her Clientname and password regarding his/her Wallet to third parties and will not use such information for any purpose other than the purpose for which it was provided to him/her. The Client accepts, declares and undertakes that ALLPAY shall be liable for any damages that may arise due to the use of the Wallet information, Clientname and password by unauthorized persons without any fault of ALLPAY and/or use of such information for purposes other than the purpose for which it was provided. The Client is obliged to immediately notify ALLPAY of such cases.
7. After the Client has defined his/her registration, he/she will be able to use the application by topping up his/her ALLPAY account with TL via wire transfer or EFT. All services offered on ALLPAY are subject to the banks being part of the agreements and supporting this service.
8. For some services within the scope of the ALLPAY application, transaction fees may be charged by contracted banks. This fee will be displayed to the Client by the relevant institution before the Client authorizes the transaction. ALLPAY cannot be held responsible for any errors that may occur regarding the transaction fee charged by the relevant bank.
9. It is possible that the Client may not be able to use the ALLPAY application and complete the transaction related to the service offered due to reasons such as the failure of the relevant bank or contracted institution to approve the requested transaction during the Client's transaction, the failure to enter the single-use password transmitted to the Client correctly and within the allotted time period into the ALLPAY interface, etc. ALLPAY shall not be held liable for any failure to complete the transaction due to lack of information and processing during ALLPAY's transaction approval process or failure to make the payment.
10. ALLPAY shall not be held directly or indirectly liable for any damages arising from the Client's failure to select the correct transaction when using ALLPAY and/or if the declared data is not accurate and/or complete.
11. ALLPAY has no direct or indirect control over, or any responsibility or liability for, the products or services paid for through ALLPAY.
12. Erroneous/Unauthorized Transactions: The Client shall be fully liable for all damages arising from transfers, expenditures and uses within the scope of Unauthorized Transaction (the person who performs the transaction is not the person authorized to perform the transaction or is not the person who has the information to perform the transaction), which is not the responsibility of ALLPAY but is stated to have been made by the Client through the ALLPAY account. The Client agrees that he/she shall not be entitled to any claim in this case. The Client is obliged to immediately notify ALLPAY via e-mail address and Call Center in case of a situation that may cause information security problems (in case of loss or theft of the mobile device or information or in case of learning of a transaction that has occurred against the will of the Client).
13. For security purposes, the rights set forth in this Agreement may be limited or terminated completely by ALLPAY.
14. ALLPAY provides Clients with a Digital Code (QR Code) Payment service, which enables Clients to pay for QR Codes belonging to third party companies through ALLPAY.
1. ALLPAY does not act as an intermediary service provider or service provider within the scope of the QR Code Payment Service offered to Clients. ALLPAY only intermediates payments through QR Codes belonging to 3rd party companies. ALLPAY is in no way responsible for the transactions between the QR Code provider and the Client.
2. ALLPAY is not responsible for any failure to send accurate, complete or complete Client information to the provider company during the QR Code Payment process. The terms and conditions of use of QR codes and other related issues are the responsibility of the provider companies.
3. ALLPAY may limit the amount and number of transactions for QR Code Payment transactions. Limitations may be set on a monthly, daily or transaction basis. In the event that the limitations set by ALLPAY are exceeded by the Client, ALLPAY reserves the right to deny the Client the right to make a QR Code payment transaction in excess of the limitations.
15. The Contactless Payment option offered to the Clients within the scope of the ALLPAY application allows the Clients to make payments without using a physical card, through POS Machines with contactless transaction capability, by bringing their phone closer to the POS machine. Contactless payment feature is the same as physical cards in terms of terms and conditions of use.
1. ALLPAY may share the information provided by the Client with the Card Issuer in order to successfully complete the transaction in question. ALLPAY may impose limits on the amount and number of transactions for sending money. Limitations may be set on a monthly, daily or transaction basis. In the event that the limitations set by ALLPAY are exceeded by the Client, the Client will be notified of the over limit and the requested transaction may not be completed. The Client agrees to be notified of such over-limit information via ALLPAY.
2. ALLPAY has no direct or indirect control over, or any responsibility or liability for, the products or services paid for through ALLPAY. In the event that the Client has any objection regarding the transactions carried out through ALLPAY, he/she is required to communicate his/her objection to the relevant bank or merchant.
16. The Terms of Use may be updated by ALLPAY at any time. The Client accepts, declares and undertakes that he/she will be informed of the updates and changes in the terms of service via e-mail, SMS, internet and mobile application and that he/she will fully comply with the rules. ALLPAY may, at its sole discretion and with prior notice, decide that the services offered will be provided to the Client for a fee.
17. The functioning, operation and sustainability of the services provided within the scope of the ALLPAY Application shall be at the sole discretion of ALLPAY. ALLPAY may update the ALLPAY Application or, at its sole discretion, discontinue the provision of services to its Clients on older versions of the ALLPAY Application, or close and/or suspend the operation of the ALLPAY Application for a period of time or indefinitely, with reasonable notice.
18. The Client agrees to comply with all legal requirements and procedures in shopping transactions and other transactions made by the Merchants by using ALLPAY; not to violate the terms of this Agreement and the sales contract concluded with the Merchant and the legislation in force, to comply with the rules of ethics, not to include any manipulation and similar actions in the transactions to be carried out through ALLPAY, to take all necessary measures to prevent the sending and use of any malicious software, spyware, viruses, etc. that may be used to damage the Merchant Site, ALLPAY application, any device, hardware, software and its relations. The Client accepts, declares and undertakes that he/she shall take all necessary measures to prevent the sending and use of data such as malicious software, spyware, viruses, etc., and that he/she shall bear all criminal and legal responsibility for all actions and transactions, including the use of ALLPAY during the process of sending money, purchasing/payment transactions.
19. Limits; The Client agrees that he/she may not carry out transactions above the Transaction Limit set by ALLPAY in this Agreement. ALLPAY may update the Transaction Limit at any time by making a notification in accordance with the methods and periods specified in the Agreement.
20. ALLPAY's responsibilities; ALLPAY undertakes to perform the transactions under the Agreement, including the use, transfer and return of the amounts correctly transmitted to it by the End Client by the End Client. In the event that ALLPAY fails to fulfill this responsibility, ALLPAY shall ensure that the service is rendered again at the request of the Client or return the unused amount to the Client. ALLPAY shall not be liable for any damages arising from transactions that are not under ALLPAY's responsibility and are carried out incorrectly by the Client.
21. ALLPAY shall not charge interest on the amounts uploaded under the Agreement or issue Payment, Borrowing or Investment Instruments for the purpose of realizing the payment or transfer transaction arising from the purchase of goods or services, nor shall ALLPAY grant loans, make installments, guarantee payment or payment of uncollectible amounts, or carry out any activities of this nature. The Client accepts and declares that he/she cannot make any request from ALLPAY within this scope.
22. The Client accepts, declares and undertakes that ALLPAY does not have any management control and knowledge about the services and products offered by the Merchant to the buyer through any data, content, transactions or images on the Merchant Site and other applications or websites directed through the Merchant Site, that ALLPAY has no declaration, commitment, legal and criminal liability for the authenticity, authenticity and security of the aforementioned services and products as well as the information transferred in relation to them, and that ALLPAY has no direct or indirect liability for any damages that may arise due to such transactions.
23. In the event that the Client engages in activities contrary to the applicable legislation, ALLPAY shall cease to provide any service or support, and in such cases, ALLPAY may take all necessary actions to prevent unlawful transactions, transfers, payments and other activities through the Payment Services.
24. In case of unauthorized intervention through the ALLPAY Payment Services System, ALLPAY has the right to immediately block the Client's access to the System. In the event of unauthorized interference with the ALLPAY System, the Client shall be liable for ALLPAY's damages incurred or to be incurred until electronic and physical access is blocked.
25. ALLPAY shall not be liable in any way whatsoever for any blockages or interruptions caused by SIPAY systems used by ALLPAY and not caused by ALLPAY.
26. For reasons not attributable to ALLPAY and in order to carry out repair measures to ensure the proper or improved functioning of the system, the use of all or some areas or features of the Payment Service may be restricted with at least 1 (one) day's notice. The Client declares, accepts and undertakes that he/she is aware that such restriction is not caused by ALLPAY and that he/she cannot hold ALLPAY responsible in this regard.
27. Due to the nature and nature of the Internet and technologies based on the use of radio frequencies for the transmission of information/data, ALLPAY cannot guarantee uninterrupted and continuous accessibility and availability of the Payment Services. Any event affecting the Client's continuous and uninterrupted internet connection, transmission and processing of radio frequencies shall not give rise to any liability on the part of ALLPAY.
28. The channels through which ALLPAY Services may be used and the goods and services that may be provided using the ALLPAY Service are determined exclusively by ALLPAY in accordance with the Legislation. ALLPAY may change these channels, goods and/or services at any time without any notification obligation. The Client agrees that he/she shall not have any claim against ALLPAY in this respect.
29. The Client agrees, declares and undertakes not to use the services provided under this Agreement for illegal or immoral purposes or for the provision of illegal or immoral products or services. In the event that the Client violates this Agreement, in particular this article, ALLPAY may suspend the Agreement and the services provided under the Agreement until the violation is resolved.
Service Processes
4.1. Within the scope of this Agreement, the Client may perform ALLPAY services through the methods specified on the ALLPAY corporate website ("www.ALLPAY.com") and mobile application. The scope and content of the aforementioned methods, the continuation of the provision of services through these methods, the addition of new methods or the decision not to use certain methods shall be at the sole discretion of ALLPAY.
4.2. The Client shall be able to benefit from ALLPAY's services under this Agreement through the Client account he/she will create with ALLPAY.
4.3. ALLPAY reserves the right to unilaterally change and update the Agreement and its annexes. However, if such changes or changes to be made in practice within the scope of the obligations determined / to be determined by the legislation will cause a change in the terms of this Agreement, the Client will be notified prior to the entry into force of the relevant change, including the scope of the change, the effective date and information regarding the Client's right to terminate the Agreement. In this case, the Client may terminate the Agreement. If the Client fails to submit a notice of termination within the relevant period, the Client shall be deemed to have accepted the relevant change. In this case, the Client agrees that he/she shall not be entitled to any claim from ALLPAY.
4.4. The Client acknowledges and agrees that information and documentation relating to any transaction performed under this Agreement may be shared with Contracted Institutions that will provide services to ALLPAY for the purpose of performing the services under the Agreement. The information belonging to the Client may also be shared and/or anonymized and used by ALLPAY with the relevant institutions and organizations in order to fulfill its legal obligations. The Client agrees and undertakes to immediately deliver and submit to ALLPAY and/or the relevant institution the information and documents that may be requested by the Institution or other institutions and organizations within the scope of the regulations in force.
4.5. The Client agrees that all of the workplaces contracted by ALLPAY within the scope of the services are secure service providers
Financial Provisions
5.1. The fees for the goods and services provided by the Contracted Institution under this Agreement and the conditions regarding the collection of these fees are determined by the institution or organization that is the provider of the relevant goods and/or services and the Client agrees that ALLPAY does not have any authority or responsibility in this regard. Payments subject to this Agreement shall be made in Turkish Lira.
5.2. The Transaction Limit for the total monthly transactions under this Agreement shall be determined by ALLPAY and such Transaction Limits may be revised at any time.
Term and Termination of the Agreement
6.1. The Agreement shall enter into force on the date of approval and shall remain in force unless terminated as specified in the Agreement. ALLPAY may terminate the Agreement with a written notice without any compensation. If the Client wishes to terminate the Agreement without any reason, the Client shall notify ALLPAY 1 (one) month in advance.
6.2. In the event that one of the Parties breaches its contractual obligations and the breach is not corrected within 7 (seven) business days despite a request by the other Party to correct the breach, the Agreement may be terminated immediately without compensation by a written notice sent by the Party sending the notice. If the breach is caused by the Client, ALLPAY may also exercise its right to temporarily suspend the Agreement at its own option if the breach is not corrected within this period.
.3. If it is determined that the Client has used the services provided under this Agreement for illegal or immoral purposes or for the provision of illegal or immoral products or services, this Agreement may be terminated immediately by ALLPAY without any notice period.
6.4. In the event of cancellation or expiration of the authorization provided by ALLPAY, this Agreement shall be terminated by ALLPAY without any compensation obligation on ALLPAY's part.
Consequences of Termination
7.1. Termination or expiration of the Agreement for any reason shall not eliminate the obligations of the Parties prior to the date of termination.
7.2. The obligations of the Parties regarding confidentiality and information security in this Agreement shall continue after the expiration or termination of the Agreement.
Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any dispute arising out of this Agreement shall be settled by the Istanbul Courts and Enforcement Offices.
Notifications
9.1. Notifications to ALLPAY arising out of this Agreement shall be made by registered mail to the address "Kazlıçeşme Mah.Keneddy Cad.Büyükyalı K blok No:52 Zeytinburnu / İstanbul". Correspondence to be sent via the support e-mail address ([email protected]) shall not constitute official notification within the meaning of this Agreement.
9.2. Notifications made to the Client via the e-mail address and/or physical address provided by the Client during the membership establishment phase of the Site are valid. Clients may choose which communication channel they wish to receive notifications via the Website (e.g. SMS, Push, Instant Messaging, E-mail, etc.). In case of any change in the contact information, the Client must notify ALLPAY immediately. Otherwise, notifications sent to the old address shall be deemed to have been received.
Policy: This Policy on Prevention of Laundering Proceeds of Crime and Financing of Terrorism
Company/ALLPAY: ALLPAY TRANSFER BİLİŞİM VE YAZILIM A.Ş.
Site: refers to the platforms managed by the Company, including all web pages, web applications, application programming interfaces (APIs) and mobile applications offered through the website www.allpaytr.com.
User: Within the scope of the Policy, the real person who is a member of the Platform and benefits from the services offered on the Platform and accepts the matters in this Policy in return,
KYC: Customer identification and verification.
PURPOSE
The purpose of this Policy on Prevention of Laundering Proceeds of Crime and Financing of Terrorism is to reduce risk by evaluating users, transactions and services within ALLPAY with a risk-based approach, to prevent the creation of an environment that facilitates the laundering of proceeds of crime and the financing of terrorism, to raise awareness and information of employees in this direction, and to inform the User that the Company carries out its activities in accordance with the applicable legislation, especially the Law No. 5549 on the Prevention of Laundering Proceeds of Crime and the Law No. 6415 on the Prevention of Financing of Terrorism.
In this context, ALLPAY follows international and local policies and legal regulations that are elements of the global fight against Laundering Proceeds of Crime and Financing of Terrorism and carries out its activities in compliance with legal regulations.
At the same time ALLPAY,
Maintain the reputation and trust that its own brand carries,
Recognizing the customers with whom they establish a service relationship and being selective when establishing a service relationship,
To prevent the Site from turning into an environment that facilitates the laundering of criminal proceeds and the financing of terrorism by monitoring the transactions carried out by users,
Ensuring that its employees are aware of and in compliance with legal regulations and internal policies and principles on the prevention of Laundering Proceeds of Crime and Financing of Terrorism,
It aims to identify, rate, monitor and evaluate the risks to which it may be exposed and to establish the necessary mechanisms to eliminate or manage the risks.
RISK ANALYSIS AND MONITORING
The purpose of Risk Analysis, Monitoring and Control activities is to protect, monitor and control the Company and the cryptocurrency trading platform against risks.
ALLPAY adopts a risk-based approach in monitoring the financial activities of its Clients and in order to prevent laundering proceeds of crime and financing of terrorism, ALLPAY may conduct risk analysis using the following methods and monitor the relevant Clients within the framework of the information obtained as a result of this analysis.
CUSTOMER IDENTIFICATION and VERIFICATION (KYC)
The formal identification of Customers when entering into commercial relationships is a vital element for both anti-money laundering regulations and KYC policy.
In this context, ALLPAY
Requests the contact information of customers prior to the establishment of a transaction.
Identifies the target of the User's transactions (the private or legal person who benefits as a result of the transaction) when necessary.
Monitor the User's use of the service and the transactions carried out by the User.
It takes measures against suspicious Users or transactions.
By ALLPAY
In the control carried out, persons or entities reported by local and international official organizations to be engaged in illegal activities, in particular Laws No. 5549 and 6415 and related legislation, or Persons who are known to be involved in any financial crime, in particular money laundering or financing of terrorism, or
User accounts found to be used in connection with betting and gambling and/or users found to be related to these accounts
membership is not accepted and, where necessary, membership is terminated.
The following are the determinations that ALLPAY must make as a minimum within the scope of standard customer identification measures:
Screening clients for the risk of being included on international sanctions lists (including country risk assessment),
Investigating whether the client and its related parties are associated with very high-risk countries recognized under international sanctions and ALLPAY Internal Policies, Determining whether someone else is acting on behalf of and/or on account of another person,
Monitoring customer transactions to detect unusual transactions,
Identification and confirmation of the source of income,
Receiving information about the reasons for working with our company.
As a result of the risk assessment to be carried out during customer acceptance or afterwards, ALLPAY shall also apply enhanced customer measures for customers deemed to be risky by ALLPAY. Regardless of the result of the risk assessment, increased measures and/or updated monitoring activities may be considered within the framework of risky customer/transaction/sector assessments within the scope of national and international legislation and current company practices.
Users whose accounts are under review or temporarily or permanently suspended due to any of the criteria in any of the above articles may be subject to change and their status may be changed by ALLPAY at any time, upon the necessity to be seen.
TRAINING, SUPERVISION AND CONTROL
ALLPAY conducts all kinds of controls and audits in accordance with the above-mentioned basic principles and rules. In this context, all kinds of actions are taken against suspicious transactions detected during the audits.
ALLPAY provides the necessary training to its personnel in order to implement the necessary audits and controls at the maximum level. Within this framework, personnel are informed about the definition and introduction of MASAK, internal suspicious transaction reporting channels, the concepts and legislation on laundering proceeds of crime and financing of terrorism, identification of the stages and methods of laundering proceeds of crime and case analyses in this regard, risk areas, and principles regarding customer verification.
ALLPAY regularly prepares reports on laundering proceeds of crime and terrorist financing activities through the internal audit mechanism and this report is submitted to the Board of Directors.
A suspicious transaction is any information, suspicion or reason to suspect that the assets subject to the transaction made or attempted to be made in or through ALLPAY have been obtained illegally or used for illegal purposes, including for terrorist acts or used by terrorist organizations, terrorists or terrorist financiers, or are related or connected to them. The definition of suspicious transaction includes not only the illegal acquisition of the assets subject to the transaction, but also their use for illegal purposes, thereby aiming to prevent the financing of terrorism (including its connection).
ALLPAY manages the processes related to the obligation to provide information and documents pursuant to the legal legislation in accordance with Articles 31, 32 and 33 of the "Regulation on Measures to Prevent Laundering Proceeds of Crime and Financing of Terrorism" and takes the necessary measures.
ALLPAY shall keep the documents relating to its obligations (including training and internal audit) and transactions in all kinds of media (including training and internal audit) for a period of ten years from the date of issue, books and records for a period of ten years from the date of the last entry, and documents and records relating to identification for a period of ten years from the date of the last transaction (the retention periods specified by special laws shall apply separately) and shall submit them to the authorities upon request.
FINAL PROVISIONS
This Policy is an annex and integral part of the User Agreement currently in force between ALLPAY and the User. This policy text is subordinate to and valid together with the main agreement. No provision of the Policy may be interpreted separately or differently from the Agreement, and in case of any conflict between the two texts, the User Agreement shall prevail.
ALLPAY may change the content of this Policy whenever it deems necessary. The updated Policy shall enter into force on the date it is published on the Website. In case of any dispute, ALLPAY's records alone shall prevail and shall be binding on the Users.
Force Majeure
10.1. The occurrence of circumstances beyond the control of ALLPAY or the Client which prevent and/or delay the fulfillment of the obligations and liabilities of either Party under this Agreement shall be considered as force majeure [e.g. strikes, lockouts, war (whether declared or not), civil war, acts of terrorism, earthquakes, fires, floods, and similar natural disasters, governmental decisions and actions, etc.] and the Parties shall not be held liable for failure to fulfill their obligations in full or on time due to force majeure. and the Parties shall not be held liable for any failure to fulfill their obligations in full or on time due to force majeure. Economic grounds or causes due to the fault of either party shall not be considered force majeure.
10.2 In the event of a force majeure event, ALLPAY shall have the sole authority to decide on the continuation, suspension, termination or other liquidation of this Agreement
Other Provisions
11.1. ALLPAY provides support services only via the e-mail address [email protected]. ALLPAY does not provide support services to its Clients via any means other than this e-mail address, does not ask for passwords in support correspondence, and does not provide a cryptocurrency address for Clients to send cryptocurrency. This is a notification and ALLPAY cannot be held liable for any damages or losses suffered or likely to be suffered by its Clients due to an e-mail sent from an address other than the e-mail address mentioned above.
11.2. When this Agreement is announced by ALLPAY on the website and/or mobile application, it shall be valid retroactively, including all old and new Clients whose membership to the Website has been approved, and shall remain in force until terminated by either of the Parties.
11.3. When the Client becomes a member of the application, he/she accepts, declares and undertakes that he/she has read and understood all articles of this Agreement separately and approves the entire content and all provisions of the agreement. The Client who does not accept this Agreement should not be a member of the application and should not benefit from the services of the Site.
11.4. If one or more of the provisions, sentences or words contained in the Agreement are unenforceable or invalid for any reason, this shall not prejudice the validity of the Agreement and the other provisions of the Agreement.
This Agreement consists of 11 main articles.
